Friday, 9 January 2009

NHS Digital Dreams

"...a policy that emphasises choice needs to put information at its very core"
Although not brand new, it is worth reviewing this HSJ article from August 2007, to see how much progress has been made (or not) in supporting patients in making informed choices over their healthcare.
Is the view of Angela Coulter (former Chief Executive of Picker Europe) that "information on sites such as NHS Choices and NHS Direct online tends be 'didactic, rather old-fashioned and paternalistic' rather than recognising patients' roles in making decisions about their healthcare" a fair view of today's service? Or is the NHS now making the digital dreams of patients reality?


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