However, the approach (and technology) used by IWGC has been identified as key to creating a quality service that would benefit both the public and the legal profession:
“The idea of an impartial forum not sponsored or linked in anyway to the Law Society, where people can seek justice for disgraceful advice from a lawyer has its merits. Set up professionally and moderated independently, this kind of facility could help stamp out the bad apples that give the legal profession a bad name”
Being impartial, moderated and professional are at the heart of the IWGC vision. We believe that only by making such principles core to everything we do can the service help patients find great care, and at the same time help doctors and organisations ensure excellent patient experience.
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